Privacy Policy

Introduction

Your privacy is important to us. This privacy policy explains how ezelaw collects, uses, and protects information when you and your firm use our platform and services. By accessing or using the platform, you agree to the practices described in this policy.

Personal information

When you create an account or interact with our services, we may collect information such as your name, email address, contact details, firm information, and account credentials.

Usage data

We collect information about how users interact with the platform, including pages visited, features used, device information, and general usage patterns.

Case and client data

When you use ezelaw to manage your practice, information you enter — such as case details, documents, deadlines, and client contact information — is processed to provide case management features within the platform. We treat this information as confidential and process it solely to deliver the service to your firm.

How we use your information

We use collected information to operate and improve the platform and provide a better experience. This includes providing platform functionality and analytics, improving performance and features, communicating important updates or notifications, ensuring security, and providing customer support.

Data security

We implement industry-standard security measures to protect your information, including encryption, secure infrastructure, access controls, and monitoring systems designed to prevent unauthorized access. While we take reasonable steps to protect your data, no system can guarantee complete security.

Sharing of information

We do not sell your personal information or your clients' information. Information may only be shared with trusted service providers who help operate the platform, maintain infrastructure, or provide support services. These partners are required to maintain the confidentiality and security of your data.

Data retention

We retain personal and case information only for as long as necessary to provide services, comply with legal and professional obligations, and resolve disputes.

Your privacy rights

Depending on your location, you may have rights related to your personal data, including accessing the information we hold about you, requesting correction of inaccurate information, requesting deletion of personal data, or limiting certain data processing. Requests related to your data can be submitted through our support channels.

Cookies and tracking technologies

Our platform may use cookies and similar technologies to improve user experience, remember preferences, and analyze website performance. Users can adjust browser settings to control or disable cookies if preferred.

Third-party services

Our platform may integrate with third-party tools such as email, calendars, document storage, e-signature, and billing. These services have their own privacy policies and data handling practices.

Changes to this policy

We may update this privacy policy periodically to reflect changes in our services or legal requirements. Updated policies will be published on this page.

Contact us

If you have questions about this privacy policy or how your data is handled, please contact us.

Support: support@ezelaw.ai